Windows 10: i need help from a live tech

please have a tech call me about getting rid of a trojan virus. i can not do it myself and have tried the thing that a tech gave me to do 207 478 9613 thank you jane

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Windows Live Mail 2012 Closes Right After Opening

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps you regarding the Windows Live Mail 2012.

• Press Start button, type programs and Features.
• Search for Windows Live Mail 2012. select Uninstall/Change.
• Select Repair and follow the steps and check if it helps you.

keep us posted to help you better.

 

Windows Live Movie Maker

Hi,

As you are facing issue with Windows Live Movie Maker, I suggest you to follow the steps provided below and check if it helps.

• Press Windows Key, type Control Panel
  and select the same from the list.
• Under Programs, click Uninstall a Program.
• Locate Windows Live Essential then click
  Uninstall/Change.
• When a window appears, select Repair all Windows Live programs.
• Restart your computer after the repair.

Hope this helps. Keep us posted on the status for further assistance.