Windows 10: I need help from Microsoft. Anyone have a phone number?

I need microsoft support as my computer is locked because windows defender detected a trojan spyware.

:)

 

Microsoft account and phone number linked

Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.

 

My Microsoft profile phone number

When I logged into Microsoft it asked whether to send a code to my email address or to my phone. The phone number is not my current phone. I have seen multiple postings asking the same question. "How do I change the phone number associated with my account",
but I have yet to see an answer.

Can someone provide a straightforward list of steps to do this?

The category is wrong, but there was no category listed for Microsoft account

Thanks

 

microsoft technical help phone number

To contact Microsoft Support:

What can we help you with?

https://support.microsoft.com/en-us

Contact support

Contact Us - Microsoft Support

Also:
https://partner.support.services.microsoft.com/en-au/contact/menu/software/windows/setup/

"Microsoft office locations around the world"

https://www.microsoft.com/en-us/worldwide.aspx

"Global Customer Service phone numbers"

https://support.microsoft.com/en-au/help/13948/global-customer-service-phone-numbers

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You are always welcome to post your computer problems here, as there is no cost for any assistance that you receive from here.

If you wish to post a question/thread about a computer hardware/software problem here, choose the correct Forum to do so in from this link:

http://answers.microsoft.com/en-us

"Suggestions for asking a question on help forums"

http://support.microsoft.com/kb/555375/en-us

I suggest that you read this for suggestions on how to ask a question in help forums:

This was the information, which I kept a copy of, at this link before Microsoft deleted it for some unknown reason of theirs.

"Suggestions for asking a question on help forums"

http://support.microsoft.com/kb/555375/en-us

Include a basic description of your system, as relevant to the problem. For example, include the following:

• The operating system version
• The CPU or processor
• The video card (also known as a graphics device, video adapter, or GPU)
• The amount of system memory (RAM)
• The hard disk size and model
• The version of software or model of hardware that you’re using and that may be related to the problem
• The version of virus scanner or malware scanner that you’re using

[*]Include the following information:

• Any software or hardware that you recently installed or removed
• Any recent changes that were made to the system
• The amount of time that that you have experienced the problem
• The things that you have already tried to troubleshoot the problem, and the results.

Cheers.