Windows 10: I need help getting in contact with Microsoft support.

I am trying to get help in recovering my overwritten file, but I can't get into support. It always says "One of our agents will be with you shortly. Thank you for your patience!", and it won't do anything else passed that. I have been waiting for an hour or two and nothing is happening, not even a position in line.

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Contact names in contact list

I have a list of contacts in my outlook.live account that are listed in numerical order by office number, e.g. “101 Larry” “Smith” is the first and last name for Larry Smith in office 101. This method has always resulted in a perfectly numerically ordered contact list, until recently. Now, when I add Larry to my contact list, Outlook only shows Larry’s email address, no name, no office number.

Any help / suggestions would be so greatly appreciated. I’ve tried using customer support before, not looking forward to that ordeal again.

 

calling level 2 support

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

• 
  Press windows key, and type Contact Support.
  
• 
  Select Services and apps.
  
• 
  Click on Windows.
  
• 
  Click on Technical Support.
  
• 
  There you will be able to contact the Technical support.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help