Windows 10: I NEED HELP I HAVE A AUDIO HEADSET MEANING THAT I HAVE A MICROPHONE ON A HEADPHONE BUT IT...

I NEED HELP

:)

 

Headphone Jack does not recognize headset microphone

Hello,

Since a couple days the 3.5mm headphone jack of my computer does not recognize my headset microphone. When its plugged in the audio output works, but it says there is no microphone connected. It does recognize the headphones (audio output).

I already tried all of the following troubleshooting tips:

• The headset works on other devices (Laptop with Windows 11, PlayStation)
  
• Adjusting privacy settings.
  
• Enabling microphone in device manager (however this is not possible because it says its not connected)
  
• Reinstalling the device in control panel.
  
• Updating drives, windows etc.
  
• Other headsets also have the same problem on that port.
  

 

HP Pavilion desktops headphone and microphone input

1. USB 2.0: 2
   
2. LAN (Ethernet)
   
3. HDMI out
   
4. USB 3.0: 2
   
5. Audio: Line in
   
6. Audio: Line out
   
7. Audio: Microphone

Here are photos of the front and back of one of the HP pavilion desktops. As seen on the front, you can only plug in headphones, but not microphone so I can't use that. Looking at the back, I'm not sure what audio line in and line out means. Microphone can probably work with slot 7 but I'm not sure about the headphones.

I need the headphone and microphone ports to be very close to each other, so I can plug in a typical headset.

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.