Windows 10: I need help. I have trouble connecting to the internet and updating windows

لدي مشكلة مع Wi-Fi ، وعندما أقوم بتسجيل الدخول ، يتجاهلني ذلك لدي مشكلة في تحديث windows ، ولا يمكنني تحديثه.


Note: Moved from Microsoft Thai support / Microsoft SEA

:)

 

troubles with internet and software

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Please try the below methods and check:

Method 1: Internet Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter.
  

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer
website.

• Press “Windows + X” and select Device manger.

• 
  Select Network Adapter and expand the driver icon.
  
• 
  Right click on the driver icon and click on Update.
  
• 
  Follow the onscreen instructions to update the driver.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

troubles with internet and software

Thanks for your answer, i tried that, but the problem persist.

I have internet in Google Chrome and Internet Explorer (Actual Spartan), but the other programs not yet. Apple Update for example: "Not connection to network", and the same message for Steam, Origin, etc.

 

help ! windows 10 internet problem

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.

• Select Network Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.