Windows 10: I need help in removing suspected virus and cleaning it

Discus and support I need help in removing suspected virus and cleaning it in Windows 10 Gaming to solve the problem; I might have downloaded some application which has virus. After clicking on file nothing happened so I thought it was corrupted and deleted it. The... Discussion in 'Windows 10 Gaming' started by Dharani kumar2, Dec 17, 2024.

  1. I need help in removing suspected virus and cleaning it


    I might have downloaded some application which has virus. After clicking on file nothing happened so I thought it was corrupted and deleted it. The next day my instagram was hacked, then reddit and at last all gmails i had without any 2Factor. But i recovered all the accounts at the moment but what should i do next. I ran quick scan nothing showed up, so i ran Microsoft defender offline scan nothing showed up either. Still they were trying to login but i got notifications of activity for discord and updated passwords. Now i ran full scan took about 8 hours atlast it showed i had 2 virus files.

    :)
     
    Dharani kumar2, Dec 17, 2024
    #1

  2. Clean the Virus

    Hi,

    Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

    • Which build and version of Windows are you using?
    • Did you encounter any error messages related to having a virus infection on your device?
    • What are the troubleshooting steps have you done so far?

    In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

    Looking forward to your response.
     
    Darleen Pen, Dec 17, 2024
    #2
  3. Ian Ser Win User
    how to remove JTI/Suspect!31076 virus ?

    Hi Mohammed,

    We highly recommend running Windows Defender to remove the suspected virus/malware from your device. Follow this
    article for instructions. We suggest running a full-scan to make sure to detect and remove any files that are
    possibly infected.

    Update us of the results.
     
    Ian Ser, Dec 17, 2024
    #3
  4. I need help in removing suspected virus and cleaning it

    Jsssssssss, Dec 17, 2024
    #4
Thema:

I need help in removing suspected virus and cleaning it

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