Windows 10: I need help knowing if this is a easy problem to fix at home or if it needs to be sent to a...

Basically today i was playing games on my acer gaming laptop and I accidentally drop ny phone on the keyboard and after a few seconds my laptop made weird noises and immediately my screen went pitch black and im sure my laptop is fine it turns on and the keyboard lights work and it makes the same notifications when i plug it in to charge it but still my screen goes black and i need help with a solution if anybody could help give me some possible solutions thanks!!.

:)

 

Code: 0x80072EE7 Easy Fix/Manual Fix

Hi Stub,

There are several possible reasons why you are not able to connect to the Store. In order for us to effectively assist you with your concern, we just have a few questions for you:

• Were there any changes made to your computer prior to the issue?
• Are you able to browse websites or use other applications that requires an internet connection?
• Have you tried clearing the Store cache?

Moreover, if you are referring to download the Microsoft easy fix solution to resolve issues connecting
to the internet, we recommend following these steps:

• Click here to go to the
  How to use Microsoft easy fix solutions article.
• Scroll down and click Find and fix problems with connecting to the Internet or to websites to initiate download.
  
• Once downloaded, in the File Download dialog box, click
  Run or Open, and then follow the steps in the easy fix wizard.

Let us know if you need any other assistance.

Regards.

 

Problem with Microsoft Easy Fix Solutions.

Currently, the Easy Fix solution provided from the support article was already retired. With this, all users who will use this Easy Fix solution will encounter the same issue.

Windows now have a built-in troubleshooter should you encounter issues connecting to the internet or websites. To do this, simply follow the steps below:

• From the Cortana search box, type Troubleshoot and select the first result.
• On the Get up and running column, click Internet Connections.
• Click on Run the troubleshooter button.

Should you have additional questions, please let us know.

 

Problem with USB Device in Windows 10

Hello Seraphim,

The most common cause of this issue is somehow related to the driver being outdated or not compatible. To assist you better, we suggest that you try the below steps:

Method 1: Using Microsoft easy fix solutions:

• Run the Troubleshoot problems with devices and printers and
  Find and fix problems with devices and hardware in this support website:
  
  How to use Microsoft easy fix solutions.

Method 2: Device Manager:

• Go to Device Manager> Under Action tab, select Scan for hardware changes and see if it could help you fix the problem.

Let us know how it goes.