Windows 10: I need help on analyzing what cause my desktop from having a BSOD.

Discus and support I need help on analyzing what cause my desktop from having a BSOD. in Windows 10 Gaming to solve the problem; Here's my DMP file on BSODI'm not a techy guy but I need your help what's the problem on repeatedly BSODrunning a win11... Discussion in 'Windows 10 Gaming' started by roy vera1, Nov 18, 2024.

  1. roy vera1 Win User

    I need help on analyzing what cause my desktop from having a BSOD.


    Here's my DMP file on BSODI'm not a techy guy but I need your help what's the problem on repeatedly BSODrunning a win11 pro.111824-7531-01.dmp111824-6921-01.dmpI really need to resolve this problem and how.

    :)
     
    roy vera1, Nov 18, 2024
    #1

  2. Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

    Hi,

    In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

    • Have you made any recent changes on your computer prior to the issue?
    • Was there an error code displayed when experiencing the blue screen error?

    Meanwhile, we suggest following the troubleshooting steps provided on this
    article
    to help fix the blue screen error. We also recommend posting on
    TechNet forum to analyze the dump files.

    If you need further assistance, don't hesitate to reach out.
     
    Gerard Qui, Nov 18, 2024
    #2
  3. need help to analyze BSOD

    Hi,

    Based on the description that you provided, we need to determine the cause of this issue. Having said that, we would like to know more about this concern. Kindly answer the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • Can you send us a screenshot with the error message that you are getting?
      Note: Please do not include any personal information.

    In the meantime, we suggest that you follow the instructions found on this
    link
    on how to troubleshoot blue screen errors. Once done, kindly check if you will still experience the same issue.

    Feel free to post back should you have further concern.
     
    Desiree Yau, Nov 18, 2024
    #3
  4. zinou Win User

    I need help on analyzing what cause my desktop from having a BSOD.

    Win10 Slow boot time. Help debug with Windows Performance Analyzer

    Hi,

    I think that the issue is caused by the "Generic HDD SCSI Disk Device" driver


    I need help on analyzing what cause my desktop from having a BSOD. 257875d1575555411t-win10-slow-boot-time-help-debug-windows-performance-analyzer-capture.png


    you have 8 disk drive attached to your computer:
    1. Samsung SSD 860 EVO 500GB
    2. Samsung SSD 850 EVO 250GB
    3. ST4000DM004-2CV104
    4. TOSHIBA DT01ACA200
    5. WDC WD20EARX-008FB0
    6. Generic HDD SCSI Disk Device
    7. Seagate BUP BK SCSI Disk Device
    8. Kingston DT Elite G2 USB Device

    I would suggest you uninstall the Generic driver from the device manager;
    • Open device manager and display the hidden devices;
    • Generic "HDD SCSI Disk Device" under disk driver and uninstall it.


    I need help on analyzing what cause my desktop from having a BSOD. 257876d1575555833t-win10-slow-boot-time-help-debug-windows-performance-analyzer-capture1.png
     
    zinou, Nov 18, 2024
    #4
Thema:

I need help on analyzing what cause my desktop from having a BSOD.

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