Windows 10: I need help regarding a random WHEA_UNCORRECTABLE_ERROR

Discus and support I need help regarding a random WHEA_UNCORRECTABLE_ERROR in Windows 10 Gaming to solve the problem; I recently built my PC and I am getting a random error, but even after getting a better cooler and checking my temperatures and seeing they are in... Discussion in 'Windows 10 Gaming' started by Jose Oswaldo Guillen, Jun 21, 2023.

  1. I need help regarding a random WHEA_UNCORRECTABLE_ERROR


    I recently built my PC and I am getting a random error, but even after getting a better cooler and checking my temperatures and seeing they are in order I keep getting a random WHEA_ERROR but I need help since I can't seem to identify the cause.Here is a drive link to my NFO file and my minidump after the crash:https://drive.google.com/drive/folders/1NLhujIjThA8H3hzeBnZQOqf5DmafSE2Y?usp=sharing * Moved from Community Center

    :)
     
    Jose Oswaldo Guillen, Jun 21, 2023
    #1
  2. diznanl Win User

    WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

    Thanks, axe0

    How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

    I need to be able to explain steps I took and steps taken to reproduce.

    Attachment 162250

    thanks, in advance!
     
    diznanl, Jun 21, 2023
    #2
  3. diznanl Win User
    WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

    I'll leave it to the experts to chime in.

    According to axe0 in this post, it was at least part of the problem:
    WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved - Page 13 - Windows 10 Forums

    I also probably had outdated drivers exacerbating the situation... but again, axo0, zbook, or philc43 would need to add their account of what they saw from the zips.
     
    diznanl, Jun 21, 2023
    #3
  4. Nikhar_K Win User

    I need help regarding a random WHEA_UNCORRECTABLE_ERROR

    how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

    • When do you the error message?
    • Which build version and edition of Windows are you using? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?

    As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article
    Troubleshoot blue screen errors
    and see if that helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 21, 2023
    #4
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I need help regarding a random WHEA_UNCORRECTABLE_ERROR

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