Windows 10: I need help understanding the root of this hardware error

Hello, can you please help me understand what piece of hardware failed?DescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 141Parameter 1: ffff800c94b270a0Parameter 2: fffff80587fe63a0Parameter 3: 0Parameter 4: 0OS version: 10_0_22621Service Pack: 0_0Product: 768_1OS Version: 10.0.22621.2.0.0.768.101Locale ID: 1033

:)

 

Help Me Understand What I'm Doing Wrong

I may be missing something, but I think what's being suggested is you use the arrow to choose another different method other then 'phone number' such as email or an authentication app, whatever's on the drop down list that's not a phone number.

 

Hardware Error Caused Live Kernel Event

Hi Anthony,

Sometimes even newly-bought hardware can be faulty and affect your computer's performance. Have you checked if this error happens when using a different video adapter?

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

• Click Start.
• Go to Settings.
• Click Update & Security.
• Click Troubleshoot.
• Click Hardware & Devices from the list.
• Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers. Follow the steps in this

article to update your drivers, then check if the issue persists.

Let us know if the error disappears after following these steps.

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Rebooted from a bugcheck. How to find root cause for this?

Hi,

Thank you for writing to Microsoft Community Forums.

This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture.

Based on the error code you have mentioned, I suggest you to try the below mentioned steps from the article on how to

fix Blue screen errors.

1. Since when are you getting this error?
   
2. Have you recently made any changes on the device?
   
3. What is the exact bluescreen error message you have received?
   
4. What is the make and model of the device?
   

Hope it helps.

Muralidhar

Microsoft community Moderator