Windows 10: I need help with malware removal

Discus and support I need help with malware removal in Windows 10 Software and Apps to solve the problem; I have a trojan/Spyware on my laptop. I found it by accident when I was doing a clean up with glary utilities. I'd have never found it bc the Trojan is... Discussion in 'Windows 10 Software and Apps' started by Trish Sutton, Feb 21, 2024.

  1. TRISH SUTTON
    Trish Sutton Win User

    I need help with malware removal


    I have a trojan/Spyware on my laptop. I found it by accident when I was doing a clean up with glary utilities. I'd have never found it bc the Trojan is hidden and hides itself in a Sys file. Now I did a factory reset and just saw it's still there. I got an hp laptop.i ran now several anti malware programs, malware hunters even specific malware removal tools and not one even detects it. So what can I do?

    :)
     
    Trish Sutton, Feb 21, 2024
    #1
  2. RADIORAHEEM
    radioraheem Win User

    Best way to remove problem Malware

    Hi There,

    I am trying to remove a bundle of Malware without success.

    There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

    Buenosearch Toolbar
    MyPC Backup
    PC Performer
    Speed Test 127
    UnknownFile

    I was looking at this weblink which provides a 5 step process for Buenosearch alone:
    http://malwaretips.com/blogs/remove-bueno-search/

    Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........
     
    radioraheem, Feb 21, 2024
    #2
  3. BRUCE HAGEN
    Bruce Hagen Win User
    removal of sidecubes malware

    Do not get SpyHunter. It's just as bad as the malware you have,

    Follow the steps here.

    https://malwaretips.com/blogs/remove-sidecubes-virus/

    If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. HitmanPro might not be needed.
     
    Bruce Hagen, Feb 21, 2024
    #3
  4. AMADEUS51
    Amadeus51 Win User

    I need help with malware removal

    Malware removal


    Understood, OldMike. I will keep your suggestion in mind. I always appreciate suggestions from those who know more than I do. I think the Malware did do more than one scan, because I had to approve removal of what it found twice. I don't see Windows Defender on the list of programs. I think it was on there before they redid the software. Pluto TV also disappeared.
     
    Amadeus51, Feb 21, 2024
    #4
Thema:

I need help with malware removal

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