Windows 10: I need help with monitor/pc issues

Discus and support I need help with monitor/pc issues in Windows 10 Gaming to solve the problem; I recently got a PC and bought a 240hz monitor, everything was fine till I noticed that whenever I tried to play a game I had to downloaded for example... Discussion in 'Windows 10 Gaming' started by DistancedCow121, Jan 3, 2024.

  1. I need help with monitor/pc issues


    I recently got a PC and bought a 240hz monitor, everything was fine till I noticed that whenever I tried to play a game I had to downloaded for example fortnite my screen would go black then flicker every 2 minutes then eventually just stay black until I closed off fortnite. But if I stop using the monitor and switch to a 60hz TV or a 75hz monitor it works fine? Ive tried lowering my Hz and Resolution on the pc and still have the same issue. Any help with why I have this problem will be greatly appreciated

    :)
     
    DistancedCow121, Jan 3, 2024
    #1

  2. Dell XPS 15.6 Monitor issues

    Hi,

    Monitors may not work as expected if the driver is not up-to-date. With this said, we suggest that you check if you have the latest drivers installed. In addition, we would like to ask some questions that may help us to isolate the issue.

    • Does the external monitor work with your laptop before?
    • Have you tried to connect the external monitor to your desktop?
    • When did the issue start?
    • Were there any changes made to your computer prior to the issue?
    • What troubleshooting steps have you done so far?
    We're looking forward to your response.
     
    Katrina Men, Jan 3, 2024
    #2
  3. Issues while installing a second monitor in Windows 10

    Really? I get a canned answer and nothing else? I posted that I had tried everything that I could find posted online. I did read the post that Andre suggested multiple times prior to posting this request for help. None of it helped.

    My computer does not recognize that there is a second monitor is plugged in. The small step of changing the settings so I can put stuff on the second monitor ISN'T the issue. I am not that dumb. in the device manager there is only the single monitor listed
    at one point there was a unknown device listed but my computer did not know if it was a monitor or a printer.

    There has to be someone out there that knows how to fix this

    Please Help
     
    squareknees, Jan 3, 2024
    #3
  4. Junaid_A Win User

    I need help with monitor/pc issues

    Dual monitor issue - 2nd monitor "out of range"

    Hi,



    Thank you for writing to Microsoft Community forum.



    The error message Out of Range usually occurs when the video card feeds the monitor, a signal stream in excess from what the monitor can handle.



    I suggest you to try the steps listed below and see if it works for you:

    • Boot the computer in
      Safe Mode
      , and right click on the Desktop.
    • Select Display Properties and choose a lower resolution.
    • Reboot the machine and check if it works.
    • If the issue persists, boot the computer again in
      Safe Mode
      , and go to Display Properties.
    • Click on Advanced Display Settings, and choose
      Display Adapter properties.
    • Under Monitor tab, choose
      60 Hz
      as the Screen Refresh rate.
    • Apply the changes, boot the PC in normal mode to see if it works.


    Regards,
     
    Junaid_A, Jan 3, 2024
    #4
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I need help with monitor/pc issues

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