Windows 10: I need help with my windows 11 pc, it's suffering from random bsods recently

Discus and support I need help with my windows 11 pc, it's suffering from random bsods recently in Windows 10 Software and Apps to solve the problem; Ive had my pc for 4 years and only recently has it started to suffer from bsods, I used driver verifier and my pc bsod twice, both times showing Thread... Discussion in 'Windows 10 Software and Apps' started by Paul Miskimmon, Feb 15, 2025.

  1. I need help with my windows 11 pc, it's suffering from random bsods recently


    Ive had my pc for 4 years and only recently has it started to suffer from bsods, I used driver verifier and my pc bsod twice, both times showing Thread exception not handled but that's it.I literally don't know what to do now, pls help me.Oh and I also have a 2 minidump files from an earlier random bsod and I looked at the dump files and ntoskrnl.exe was in red highlighted, idk if that is any help but I decided to put that info here.

    :)
     
    Paul Miskimmon, Feb 15, 2025
    #1
  2. ARC
    Arc Win User

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Ztruker Win User

    I need help with my windows 11 pc, it's suffering from random bsods recently

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Feb 15, 2025
    #4
Thema:

I need help with my windows 11 pc, it's suffering from random bsods recently

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