Windows 10: I need my product key for online windows purchase

have been on the phone for 40 minutes already

:)

 

No product key after Windows 10 purchase

Hi Chris,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• How did you upgrade to windows 10?
• Have you done clean install?
• Are you getting any error message?
• From where have you purchased the Windows 10?

If you have purchased from online Microsoft store or any store I suggest you to contact them for the product key.

Please do let us know with more information, so that we can assist you better.

 

Windows 10 Product Key for a Free Upgrade

Hi,

The product key is important to activate and install Windows 10 to your device. Regarding your concern, let's try to isolate the issue and see what's causing you unable to use the product key to activate and install your Windows 10. Kindly provide the following
information:

• Where did you purchase the product?
• What is the error message you received after entering your product key?
• What troubleshooting steps have you tried?

 

Enter a Product key

Hi MohammadMoharram,

Thank you for writing to Microsoft Community Forums.



To get clarity on this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.

1. What is the version of Windows installed on your PC, is that Windows 10 Home or Pro?
2. Are you receiving any error message, when you are trying to activate your Windows 10?
3. Have you purchased the product key for Windows 10 while purchasing the laptop?
4. How did you run windows recovery?

However, I suggest you to refer this thread article on
using the Activation troubleshooter and
Activation in Windows 10, and check if that helps.



I look forward to hearing from you soon.

Regards,