Windows 10: I need to cancel a subscription that is on auto-renew and from an old account

Discus and support I need to cancel a subscription that is on auto-renew and from an old account in Windows 10 Software and Apps to solve the problem; How do I cancel an subscription that linked to my bank account? I tried logging into my account to cancel and it shows I have no subscriptions. Please... Discussion in 'Windows 10 Software and Apps' started by Ashton Malewski, May 17, 2024.

  1. ASHTON MALEWSKI
    Ashton Malewski Win User

    I need to cancel a subscription that is on auto-renew and from an old account


    How do I cancel an subscription that linked to my bank account? I tried logging into my account to cancel and it shows I have no subscriptions. Please help me cancel it. My name is Stephanie Horvath, Ashton Malewski is my son. He must have signed up for it a while ago and does not have access to the device he used to set-up the account. How do it get this corrected immediately. It's for an Xbox game pass, and it shoes a mobile charge to my bank account.The charge last showed on my account on May 9, 2024. Type: Mobile Payment. My information:Stephanie Horvath15911 Oporto StreetLivonia, MI 48154

    :)
     
    Ashton Malewski, May 17, 2024
    #1
  2. CJUSTIN
    CJustin Win User

    How to cancel a subscription renewal?

    This guide will help you to cancel your subscription renewal.

    Cancel your Microsoft subscription - Microsoft Support

    Just follow the steps in it and you would not have to spend money on renewal.
     
    CJustin, May 17, 2024
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    Cancel recent renewal subscription

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to cancel a subscription renewal. I'll certainly assist you with this.



    I would suggest you to refer the article on
    How to cancel your Microsoft subscription     and see if that helps.



    However, we do have a dedicated team for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the

    Microsoft Store Support     team and they will help you with the appropriate details.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, May 17, 2024
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    I need to cancel a subscription that is on auto-renew and from an old account

    How to cancel a subscription renewal?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to cancel a subscription renewal. I'll certainly assist you with this.



    I would suggest you to refer the article on How to cancel your Microsoft subscription and
    see if that helps.



    However, we do have a dedicated team for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the Microsoft
    Store Support     team and they will help you with the appropriate details.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, May 17, 2024
    #4
Thema:

I need to cancel a subscription that is on auto-renew and from an old account

Loading...

  1. I need to cancel a subscription that is on auto-renew and from an old account - Similar Threads - need cancel subscription

  2. need to cancel subscription

    in Windows 10 Gaming
    need to cancel subscription: need to cancel subscription https://answers.microsoft.com/en-us/windows/forum/all/need-to-cancel-subscription/1d45b0cf-322b-4906-a99c-129364dc8b49

  3. I need to cancel a subscription that is on auto-renew and from an old account

    in Windows 10 Gaming
    I need to cancel a subscription that is on auto-renew and from an old account: How do I cancel an subscription that linked to my bank account? I tried logging into my account to cancel and it shows I have no subscriptions. Please help me cancel it. My name is Stephanie Horvath, Ashton Malewski is my son. He must have signed up for it a while ago and...

  4. cancel "Visual Studio Professional" renewal subscription

    in Windows 10 Gaming
    cancel "Visual Studio Professional" renewal subscription: how do i cancel my renewal order for "Visual Studio Professional" ? Apparently it has been a little over 6 months and I am no longer eligible for a renewal. I'd like to cancel the order if I cannot use it....

  5. cancel "Visual Studio Professional" renewal subscription

    in Windows 10 Software and Apps
    cancel "Visual Studio Professional" renewal subscription: how do i cancel my renewal order for "Visual Studio Professional" ? Apparently it has been a little over 6 months and I am no longer eligible for a renewal. I'd like to cancel the order if I cannot use it....

  6. cancel old subscription

    in Windows 10 Gaming
    cancel old subscription: I recently bought a new laptop with Microsoft loaded. Should I cancel my old Microsoft subscription? https://answers.microsoft.com/en-us/windows/forum/all/cancel-old-subscription/18a9aac0-2d42-41dc-adf4-3c4aa5f8c8d2

  7. cancel old subscription

    in Windows 10 Software and Apps
    cancel old subscription: I recently bought a new laptop with Microsoft loaded. Should I cancel my old Microsoft subscription? https://answers.microsoft.com/en-us/windows/forum/all/cancel-old-subscription/18a9aac0-2d42-41dc-adf4-3c4aa5f8c8d2

  8. need to a cancel subscription

    in Windows 10 Customization
    need to a cancel subscription: I have neen trying to get support couldn't and with no phone numbe either I do not want Answrer Desk Assure anymore with auto subcription. Please confirm this....

  9. Cancel recent renewal subscription

    in Microsoft Windows 10 Store
    Cancel recent renewal subscription: i cannot access word after my subscription renewal it is most frustrating as ive just paid for it using amex card please give me a full refund because im unable to use your product and ive wasted my money...thank you ***Modified title from: i wish to cancel my recent...

  10. old email no longer current, can't sign in to cancel a subscription that auto renews

    in Windows 10 Customization
    old email no longer current, can't sign in to cancel a subscription that auto renews: I have 2 office accts. subscriptions (one is a duplicate from when I was away from home & computer crashed had to buy a new one) - I want to cancel one, but it's an old email I no longer have access to and it is up for auto-renew - I can't get into it to cancel that one -...