Windows 10: I need to change the sign in PIN Windows Hello; however, "This option is currently...

I need to change the sign in PIN Windows Hello on my laptop. However, in Settings; Sign-in options; PIN Windows Hello; the option is grayed out and says, "This option is currently unavailable". Can this be fixed?

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Sign-in option with PIN (Windows Hello)

Hi Sergei__________1,

I'm Amr, an independent advisor.

If you use a Microsoft account to access Windows 11, the button to remove the PIN could appear greyed out.

The remove button could be greyed out if the passwordless option is enabled on the Windows 11 account or if the passwordless account is enabled on your Microsoft account.

Disable Windows Hello sign-in for Microsoft accounts

Use these steps:

Open Settings.

Click on Accounts.

Click the Sign-option tab.

Under the “Additional settings” section, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch.

You may need to restart the Settings app and the computer to apply the changes and enable the option to remove the PIN.

Disable passwordless Microsoft account

Kindly follow these steps:

Open Settings.

Click on Accounts.

Click the Your info tab.

Under the “Related settings” section, click the Accounts option.

Click the Security tab.

Click on Advanced security options.

Under the “Additional security” section, turn off the Passwordless account option.

Continue with the on-screen directions.

Restart your computer.

After you complete the steps, the “PIN (Windows Hello)” setting will show the remove button on Windows 11.

I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

Best Regard

Amr

 

Hello & PIN sign-in options missing

Hi,

The Hello (face recognition) and PIN options have disappeared from the sign-in options on my Dell Inspiron running Windows 10.

This occurred after having to resolve a SecureBoot problem - likely to be due to a recent automatic upgrade.

Each time I try and set a new image and new PIN, I get caught in a loop for the PIN and the image for Hello never successfully forces through creation of Hello and PIN sign-in options.

Any suggestions?

Thanks,

BArry