Windows 10: I need to delete Norton, it must have been pre installed when I bought this computer

Discus and support I need to delete Norton, it must have been pre installed when I bought this computer in Windows 10 Customization to solve the problem; I need to delete Norton, it keeps popping up with renew along with other unwanted adds.... Discussion in 'Windows 10 Customization' started by ElaineHein, Apr 11, 2020.

  1. I need to delete Norton, it must have been pre installed when I bought this computer


    I need to delete Norton, it keeps popping up with renew along with other unwanted adds.

    :)
     
    ElaineHein, Apr 11, 2020
    #1
  2. jshaw42 Win User

    Norton nagging to install

    I am on Windows 10 and have been using Malwarebytes for a number years now. I recently updated Javascript or Java (a mistake, I know) and must have missed the button to not install Norton. I am now getting a popup where Norton keeps asking if I want to install. I click cancel and it goes away ... for a while.

    Here is the popup:

    I need to delete Norton, it must have been pre installed  when I bought this computer [​IMG]
    I have done a number of searches for Norton and Symantec and deleted everything that is found.I have gone to the Norton site and followed these steps:
    a tool that you can download and run to fix this problem.

    STEP 1 Download and run the fix tool Download the fix tool.Save the file to the Windows desktop.
    On your desktop, right-click the NortonRemediationRemover.exe file, and click Run as administrator.
    By running the tool, you accept the Usage Agreement.
    Click Close.
    If you still find any problems with your Norton product, we recommend that you uninstall and reinstall it. Go to Step 2.

    STEP 2 Download and run the Norton Remove and Reinstall tool
    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.Download the Norton Remove and Reinstall tool.Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.To open the Downloads window in your browser, press the Ctrl + J key.
    Double-click the NRnR icon.Read the license agreement, and click Agree.Click Remove & Reinstall.You may see the Remove button if your Norton product is from your service provider.Click Continue or Remove.Click Restart Now.After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

    Here is the popup I get:

    I need to delete Norton, it must have been pre installed  when I bought this computer [​IMG]


    I have used Ccleaner twice to eliminate the Symantec and Norton entries from start up and restarted. Each time, the pop-up is still there. Not only that the Symantec and Norton entries are back in start up.I used Ccleaner to clean the registry and found this:
    The Application C:\Users\jshaw\AppData\Local\Temp\7zS1C84.tmp\SymNRT.exe referenced at: {9661DE1D-4B80-4F17-B0F8-B52BC13455CF} could not be located. These references are often left behind after uninstalling software.Went there and deleted all references to Symantec and Norton.

    Did a PC search and found "Norton Product Installer.job" and "Norton Product InstallerIdle.job" in "C:\Windows\Tasks" and eliminated same.Used CCleaner to find temporary files, eliminated same.

    Does anyone know how to stop this permanently? This is really getting aggravating.
     
    jshaw42, Apr 11, 2020
    #2
  3. Pre-installed Windows 10 in a computer bought in Russia have not English available.

    Pre-installed Windows 10 in a computer bought in Russia have not English available. I am not a Russian speaker and do not want to buy a new licence therefore need advice about how shall I turn on the English even in condition to delete Russian.

    Thanks.
     
    LaurentiuBalan, Apr 11, 2020
    #3
  4. I need to delete Norton, it must have been pre installed when I bought this computer

    Norton Security not loading with Windows 10 - Why?

    Hi,

    Thank you for posting your query in Microsoft community forums!

    I would recommend you follow the below given steps and check if it fixes the issue.

    I would suggest you to restart the Norton services from the services list, and set the Norton service to automatic.

    Follow these steps to run Norton services:

    Method 1:

    Follow these steps to run Norton services

    a. Press Windows key + R

    b. In the run windows, type services.msc

    c. It will open services windows

    d. select norton services from the list of services

    e. double click on it

    f. At the top of the window, Make sure the service status is started and startup type is
    automatic.

    g.Click apply and OK.

    If this does not fix the issue, try uninstalling and reinstalling Norton software and check if it helps.

    If the above steps do not help , I would suggest you to contact Norton for further help.



    Let us know the status.
     
    ThofikhAhamad, Apr 11, 2020
    #4
Thema:

I need to delete Norton, it must have been pre installed when I bought this computer

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