Windows 10: I need to enter Safe Mode but my screen is all dark due to a bad graphics driver

My screen has been flickering for a while, especially when any 3D or video content is displayed. I decided to change to Microsoft's video driver but after restarting everything is all dark and even from the boot, nothing appears from the moment I hit power.

I'm hopeful for safe mode to help me get into Windows without any mishaps, but I need to click on the restart button with shift to do it...

Can anybody help me get into it using only the keyboard? The user that starts with has only 1 method to enter (password) and there's 4 users in total.

How do I shift with a keyboard only? Is the restart button the first selected?

I know it's working because once in every 10 minutes now a strip of the Windows is displayed for a second. Or do I have to use a bootable USB? or one with Windows in it? But nothing ever displays from the moment it turns on.. I'm worried I might have bricked it.

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:)

 

Build 10240 no apps due to graphics

Hi Graham,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to perform the methods provided below:

Method 1: Install the Graphic card driver in compatibility mode (if not tried already).

• Uninstall the driver software.
• Right click on the ‘Setup’ icon and click on properties.
• Under Compatibility tab, check the option for Run in Compatibility mode.
• Select Windows version from the drop down list after performing step.
• Click on Apply and then OK.
• Install the driver software and check if it helps.

Method 2: Run the App troubleshooter.

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Hope the information is helpful.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

Follow the below steps and check if it helps.　

If you see the black screen or have a flickering screen:

Step 1: Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:

• • To a different Adapter: from integrated graphics to a discrete card or vice versa.
    
  • To a different output: from HDMI to DVI, Display Port to VGA, or any other combination.
    

Step 2: Try to boot into Safe Mode with Networking
or Enable low-resolution video.

• • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
  • Check Device Manager and look for Display Adapters
    
    • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work).
    • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
      

How to boot into Safe mode.

Run your computer in Safe mode and see if you still get that error message. If you are not getting that error message in safe mode then perform clean boot on your computer using the steps provided below. If you
don't get that error message in safe mode then it means that some third party application is causing the problem.

To use a Safe Boot option, follow these steps:

• Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the
  F8 key when the Boot Menu appears.
• Select an option Safe mode with Networking using the arrow keys on the keyboard when the
  Windows Advanced Options menu appears, select Safe mode with Networking and then press
  ENTER.

I would suggest you to force shutdown your system and then try to restart it again and check if you are able to login to safe boot.

Check the PC or display adapter manufacturer’s site for an updated driver.

Let us know the status of the issue. We will be glad to assist you.

Thank You.　　

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

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Please get back with more information, we will be glad to help you further.