Windows 10: i need to factory reset my Dell laptop because i deleted a antivirius that came on it

I have a Dell laptop computer that had trial McAfee LiveSafe app and i have lost the app.

:)

 

Dell Inspiron 15 stuck in factory reset loop

I have a Dell Inspiration 15 with win 10. it was bogged and slow as syrup on 125 degree day. I did a factory reset. I followed the instructions went to settings, and just followed the steps. At some point during the reset it asked me about tpm2 settings...I had never seen that before so I followed the recommended choice and went to bed. When I got up it asked me for the usual stuff, location, language, time zone. Then it wanted the name of my WIFI and my password, which I gave. It restarted, then just kept on restarting asking me the first set of questions, language, time zone...over and over, it never asked for internet name or password again, . I can get in to the bios settings by using the f8 key.
Any suggestions? Hopefully...
OH I almost forgot, when you do a hard restart, it flashes a tpm2 settings error right before it starts with the dell screen and spinning dots

 

Restore Windows 8.1 laptop to Factory

I have a DELL XPS 15 (9530) La[top that I am selling. I need to reset it to factory. I went through all the steps until it asked me for a Windows disk.
This laptop does not have an optical drive. Is there a way around this? The person is coming tomorow 08/01/2020 to pick it up.

 

How to factory reset Dell Inspiron PC?

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to factory reset your Dell Inspiron computer.



Ideally, the computer manufacturer does factory reset of the computer. We would like to know the version of Windows installed on the computer.



However, if you are looking to reset the computer, you can follow the steps mentioned in the article
Reset or reinstall Windows 10.



If you wish to do a factory reset, I would suggest you to refer the Dell article on

Factory reset, restore, or reinstall Microsoft Windows on a Dell computer.



You may also get in touch with the computer manufacturer so that they can help you in performing factory reset.



Note: Resetting the computer will erase all the data from the computer. It is recommended to take a backup of data before resetting the computer.




As you have mentioned that, you forgot the administrator password. If you were using a Microsoft account, I suggest you to refer the article on
How to reset your Microsoft account password.



However, if you were using a Local account on the computer, refer the article on

Reset your Windows 10 local account password.



Regards,

Nikhar Khare

Microsoft Community - Moderator