Windows 10: I need to get a new pin number but I don't have access to the Internet on my computer....

My PC did an update and now I can’t log into windows after start up. It requires a pin reset but I have lost internet connection due to the update. Is there any way of resetting the windows pin without internet connection?

:)

 

I need to get a new pin number but I don't have access to the Internet on my computer

Hi Gemma,

I understand that you're facing an issue with resetting your PIN due to the change in security settings on your device, and that you don't have access to the internet on your computer.

Based on what you've described, it seems like your first step could be to try connecting to the internet using an Ethernet cable or by accessing a different Wi-Fi network. This could help you regain internet access on your computer and enable you to reset your PIN.

If that doesn't work, there might be other possible solutions that we could explore together. Please let me know if you need any further assistance.

Best regards,

John D.

Independent Advisor

 

Trouble saving voicemail number

To access my voicemail it is my phone number, a pause and 4 digit pin.



I did the following steps:

• Turned off default voicemail number
• Added a , (for pause) at end of my phone number
• Added the 4 digit pin

I get the following error message We're having trouble saving your voicemail number right now. Try again later.



Any suggestions on how to correct this?

 

I need to get a new pin number but I don't have access to the Internet on my computer

Hi Gemma,

Yes, it is possible to reset your PIN without an internet connection. Here are the steps you can follow:

> On the sign-in screen, click on the Ease of Access button in the bottom right corner.

> Select On-Screen Keyboard.

> Click on the Sign-in options button and select Password.

> Enter your password and sign in to your account.

> Once you’re signed in, go to Settings > Accounts > Sign-in options.

> Under Windows Hello PIN, click on the Add button and follow the instructions to set up a new PIN.

I hope these steps help you reset your PIN and regain access to your device. If you have any further questions or concerns, please don't hesitate to reach out to me.

Best regards,

John D.

Independent Advisor