Windows 10: I need to get a refund or transfer my Upgrade Key

I bought a Windows Laptop and returned it. I bought the upgrade to Pro in the Windows store. There is no refund option and I tried calling the toll free number for help and keep getting hung up on. It's only been 1 week and I returned the laptop to the store after a reset. How do I get the registry key and try to update my other laptop I have? I paid the money, I should be able to use the product.

:)

 

Regarding Transfer of Upgrade Product Key

Backstory:

1. I purchased a laptop that came with an OEM version of Windows 10 Home
2. I purchased a retail Windows 10 Pro product key and upgraded the laptop.

Question:

1. I have purchased a new laptop with an OEM version of Windows 10 home installed
   
2. I would like to transfer the Windows 10 Pro retail product key to the new laptop so I can upgrade the new laptop.
   
3. Also, I would like to restore the OEM version of Windows 10 back onto the old laptop.
4. Is there a way to do this.

 

Is the free upgarde transferable? I think not.

Hi Kari,
Can you confirm that the computer at step 5 (I numbered your list *Wink ) had never had an activated Insider build (especially not 10240)?

I'm wondering if it was possible that the second machine activated because the activation servers recognised the hardware from an earlier activation, and not because of the method you used to transfer?

 

Building a new rig to transfer Windows 10 but not sure if it's OEM or Retail

If you upgraded from a retail box copy Windows 7, it has retail transfer rights.

Use the following to see if you can find the original Windows 7 key. If you can't find the original Windows 7 key, you won't be able to transfer it.

Step 1: How to Find Your Product Key After Upgrading to Windows 10

Step 2:

• How to Transfer your Windows 10 License to a New Computer