Windows 10: I need to get help from Microsoft support but it opens my old ticket

Discus and support I need to get help from Microsoft support but it opens my old ticket in Windows 10 Software and Apps to solve the problem; as the title says I need to get help from Microsoft support but it opens my old ticket. When I click leave it says "Failed to submit feedback, please... Discussion in 'Windows 10 Software and Apps' started by Jonathan Akstulewicz, Apr 28, 2023.

  1. JONATHAN AKSTULEWICZ
    Jonathan Akstulewicz Win User

    I need to get help from Microsoft support but it opens my old ticket


    as the title says I need to get help from Microsoft support but it opens my old ticket. When I click leave it says "Failed to submit feedback, please try again." Does anyone know how to fix

    :)
     
    Jonathan Akstulewicz, Apr 28, 2023
    #1
  2. JUNAID_A
    Junaid_A Win User

    Two open tickets, Microsoft not responding for weeks

    Hi Jerry,



    Thank you for writing to Microsoft Community forums.



    I definitely understand the situation. Personally, I would recommend you to get in touch with the same live support for the follow up with the ticket numbers you’ve provided. To find a support entity you can reach out to,
    please check Global Customer Service phone numbers.



    We, at Microsoft Community forums, provide the technical suggestions for any queries posted. You may provide us the issue details and we’ll be glad to assist you with the troubleshooting steps.



    Regards,
     
    Junaid_A, Apr 28, 2023
    #2
  3. D(JOHNS)
    D(Johns) Win User
    Support Help for Windows 10

    How do you get in touch with Microsoft Support?? I am having a problem with my Windows 10 Pro. Opened a ticket with support, they called me, I explained my problem, they went to transfer me to the proper support group and got disconnected. Replied to the ticket creation acknowledgement email requesting a call back but didn't get one. Opened another ticket and went through all steps again only to get disconnedted while being transferred again. Tried a third time with the exact same results. Now I'm being informed that I've reached my daily limit of support calls. Any suggestions on how to get anything that resembles an acceptable level of support??
     
    D(Johns), Apr 28, 2023
    #3
  4. KDINLA12
    KDinLA12 Win User

    I need to get help from Microsoft support but it opens my old ticket

    Cannot Get Help With Open Ticket

    Microsoft...

    You gave me a ticket number on my Tier 2 escalation, you've even been calling me back, but you have given me NO WAY to contact you to continue support. None.

    How does giving me a support ticket number even remotely help if I have no way to contact you with the issue number??~???
     
    KDinLA12, Apr 28, 2023
    #4
Thema:

I need to get help from Microsoft support but it opens my old ticket

Loading...

  1. I need to get help from Microsoft support but it opens my old ticket - Similar Threads - need help Microsoft

  2. Microsoft support is closing tickets without helping customers??

    in Windows 10 Software and Apps
    Microsoft support is closing tickets without helping customers??: As the name suggests I am having a terrible time getting my ticket addressed. Around the start of the month I opened a ticket as my graphics card died and I had to replace it. After doing so I replaced my boot drive with a new one I had laying around and re-installed windows...

  3. Open Support ticket left - cannot get response or open new ticket

    in Windows 10 Gaming
    Open Support ticket left - cannot get response or open new ticket: I have a very frustrating situation.I opened a support ticket 4 days agao as my son's account has an issue on it which I believe is server side and needs technical support to fix.I was told I would get a phone call back within 24 hours, but never did. The ticket was left...

  4. Open Support ticket left - cannot get response or open new ticket

    in Windows 10 Software and Apps
    Open Support ticket left - cannot get response or open new ticket: I have a very frustrating situation.I opened a support ticket 4 days agao as my son's account has an issue on it which I believe is server side and needs technical support to fix.I was told I would get a phone call back within 24 hours, but never did. The ticket was left...

  5. I need to get help from Microsoft support but it opens my old ticket

    in Windows 10 Gaming
    I need to get help from Microsoft support but it opens my old ticket: as the title says I need to get help from Microsoft support but it opens my old ticket. When I click leave it says "Failed to submit feedback, please try again." Does anyone know how to fix...

  6. Cant get microsoft support ticket

    in Windows 10 Gaming
    Cant get microsoft support ticket: The last few days i havent been able to get myself a microsoft reward ticket on the email my profili is connected to this started happening after i went to a diffrent contry used microsoft rewards there and then came back to my home country this happens along eith other...

  7. Cant get microsoft support ticket

    in Windows 10 Software and Apps
    Cant get microsoft support ticket: The last few days i havent been able to get myself a microsoft reward ticket on the email my profili is connected to this started happening after i went to a diffrent contry used microsoft rewards there and then came back to my home country this happens along eith other...

  8. I need help getting in contact with Microsoft support.

    in Windows 10 Gaming
    I need help getting in contact with Microsoft support.: I am trying to get help in recovering my overwritten file, but I can't get into support. It always says "One of our agents will be with you shortly. Thank you for your patience!", and it won't do anything else passed that. I have been waiting for an hour or two and nothing is...

  9. I need help getting in contact with Microsoft support.

    in Windows 10 Software and Apps
    I need help getting in contact with Microsoft support.: I am trying to get help in recovering my overwritten file, but I can't get into support. It always says "One of our agents will be with you shortly. Thank you for your patience!", and it won't do anything else passed that. I have been waiting for an hour or two and nothing is...

  10. I need help getting in contact with Microsoft support.

    in Windows 10 Drivers and Hardware
    I need help getting in contact with Microsoft support.: I am trying to get help in recovering my overwritten file, but I can't get into support. It always says "One of our agents will be with you shortly. Thank you for your patience!", and it won't do anything else passed that. I have been waiting for an hour or two and nothing is...