Windows 10: I need to recover organiser email address for my Family Safe account.

I need to recover organiser email address for my Family Safe account. I cannot remember username or email associated with the organiser account.

:)

 

Wrong "adult" email address used in family setup

Hi,

Try the steps below.

• Sign into http://familysafety.microsoft.com with that Microsoft account.
  
• Click the Manage my family link at the bottom of the summary page.
• Select the affected user under Family Members and click
  Remove family member at the top left of the screen.
• At this point you should be able to add that family member to the correct (new) family.

If the issue persist, I suggest you to create a new email address for your son and add to the family account and check.

Hope this helps. Keep posting in Microsoft Community for any further queries that you face. We are happy to help!

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Can't add family organiser to family group

Hi, when trying to add a family member as an organiser to my family group I send the invite and an acknowledgement screen that states "Invitation sent to their email. When they accept, they'll join your family."

I logged out and logged back in with their MSA, went to their email and accepted the invitation. I was then presented with the following:

You haven't joined the family yet!

To join this family, you’ll need to leave the Microsoft family you’re already in.

Got it

Once you click "Got it" you just get a screen listing the members of the family. No instructions, no subsequent actions to take, nothing.

I've also tried clicking 'accept now' in my own account on the invitation page; I'm invited to login to their account, I see a summary screen listing the Organiser user profile details and click 'Yes' at the bottom. I then receive the error page:

" something went wrong, please try refreshing the page or try again later'

I've tried this multiple times without success!!