Windows 10: I need to remove the family safety from my microsoft account. I tried working with...

I need to remove the family safety from my microsoft account. I tried working with microsoft support to fix an issue but we were not able to resolve it. the ticket number is 7025750844.

:)

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

Windows help & learning



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter apps and games with Microsoft Edge - Microsoft Support

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

Google account login not working with Microsoft Family Safety enabled.

-Did you try a different web browser to login to Google and check?

YES, I've tried Google Chrome and everything works fine with it. Only the Microsoft browsers have the issue with Family Saftey.

-Does the Google website reflects under the block this websites in family safety?

As I stated in the original post, "There are no site restrictions in place and placing Google in the allow list has no effect."

-Have you tried to remove and add accounts in the family safety? I have uninstalled/removed and reinstalled/reactivated all accounts under Family Saftey with the same end result.

Also, the Family Safety website does not log any web activity.

 

Family Safety seen not to be working

Hi Roi,

Thank you for contacting Microsoft Community.

Which Windows 10 build is installed on your computer?

I would suggest you to remove the child account from the family safety website and then add it again. Follow the below steps:

• Login to the
  www.familysafety.microsoft.com
• Remove the Child account.
• Now from the Parent computer, open Settings.
• Click on Accounts.
• Select Family and other users.
• Click on Add someone else to this PC.
• Enter the Email address of the Child account which was removed.
• Follow the onscreen instructions.
• Now a verification email address will be send to the Child’s Email address.
• Then login to the family safety website and then you can put the restrictions for the Child.

Hope this helps. Post back with the results so that we can assist you further.