Windows 10: I need to remove windows completely to return my pc

HiSo I just bought a new pc and I bought it without windows 11, I installed windows 11 pro OEM but now I will return it because I don’t like the tower I choose and I can return it to get a new one. The thing is, they told me to the return be accepted I need to completely remove windows and give them the pc just like it came. Can someone help me on how to remove windows like this? Thanks

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Remove Epson Artisan 1430 completely from the PC

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as want to wipe out completely the printer from the PC and reinstall it fresh.

In this scenario, we would suggest you to perform these steps and check.

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these
steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Follow the steps to take backup of registry.


Refer the article to Create a system restore point.

Step 1: Restart Print Spooler service

1. Press Windows key + R, type services.msc and click on
   OK.
2. Now, look for Print Spooler service, right click on it and select
   Restart.

Step 2: Cancel print jobs

1. Search for Print management (PMC) on the search bar in the
   Taskbar and open it.
2. Click on Printers, select all the printers (Press
   Ctrl when selecting), right click and select Cancel all jobs to delete the pending print jobs.
3. If PMC is not available, open printer’s print queue via
   Settings (Windows key + I, Devices) and
   cancel all pending print jobs.

Step 3: Remove all third-party printers

1. Press Windows key + R, type control printers and click on
   OK.
2. Now, right click on the third party printers and select Remove.
3. If this doesn’t work, press Windows key + R, type
   regedit and click on OK.
4. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
5. Under Printers, delete all the third party printers except:

• Fax
• Microsoft Print to PDF
• Microsoft XPS Document Writer
• OneNote
• Send To OneNote2016

Step 4: Remove all third-party drivers

1. Press Windows key + I, to open Settings.
2. Click on Devices, and select Printers & scanners on the left pane.
3. Now, click on Print server properties and select the
   Drivers tab.
4. Remove all the third party drivers. Do not remove any
   Microsoft print driver.

Step 5: Uninstall OEM software

1. Press Windows key + R, type appwiz.cpl and click on
   OK.
2. Find and uninstall all the printer related OEM software.
3. Verify the same from registry by navigating to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitor
4. Delete all the third party print monitor from the location except:

• Local Port
• LPR Port
• Microsoft Shared Fax Monitor
• Standard TCP/IP Port
• USB Monitor
• WSD Port

Step 6: Set Print Spooler service Startup Type to Automatic

1. Press Windows key + R, type services.msc and click on
   OK.
2. Look for Print Spooler service and double click on it.
3. Set the Startup Type to Automatic from the drop down.
   
4. Restart the computer

Step 7: Re-add the printer

1. Press Windows key + I, to open Settings.
2. Click on Devices, and select Printers & scanners on the left pane.
3. Select Add Printer or Scanner to re-add the device.

Hope it helps,

Aditya Roy

Microsoft Community – Moderator

 

how to completely remove windows

This was from windows help