Windows 10: I need to sign into my laptop but there's an issue with my security info

Discus and support I need to sign into my laptop but there's an issue with my security info in Windows 10 Software and Apps to solve the problem; Recently I updated to windows 11 and upon signing in the security settings changed dunno of it was automatic or I somehow hit a button somewhere so I... Discussion in 'Windows 10 Software and Apps' started by BeckyKidd1, Jan 3, 2022.

  1. I need to sign into my laptop but there's an issue with my security info


    Recently I updated to windows 11 and upon signing in the security settings changed dunno of it was automatic or I somehow hit a button somewhere so I had to reset my pin. The issue was, my security info was outdated and I needed to update it. Once I did, it said I was accessing sensitive information upon sign in and that I had to wait for it to clear. The date given was a month from now. This is the only account on the laptop. I need to be able to use my laptop before February. What do I do?

    :)
     
    BeckyKidd1, Jan 3, 2022
    #1

  2. Issue with Secure Sign-In and Chrome

    Hi,

    Thank you for writing to Microsoft Community Forums.

    You may try the below suggested steps.

    1. Click on Start, type in cmd, right click and
      run as administrator.
    2. Run the following command and check the status of the issue.

      powercfg /requestsoverride PROCESS chrome.exe
    powercfg /requestsoverride

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Jan 3, 2022
    #2
  3. Mail and Calander and People will not accept Account info

    Hi Reggie,

    To isolate the issue, we'd like to know the information below:

    • Is your two-step verification enabled on the email account that you're trying to sign in?

    One of the possible reasons why you can't sign in to your account is because of the two-step verification process that might be enabled on the account settings. Two-step verification helps protect you by making it more difficult for someone else to
    sign in to your account. It uses two different forms of identity: your password, and a contact method (also known as security info).

    We look forward to your reply.
     
    Frederick Tag, Jan 3, 2022
    #3
  4. Rose W Win User

    I need to sign into my laptop but there's an issue with my security info

    Your Microsoft account needs you to sign in again-recent credentials

    Yes the correct or current info is in the Settings/Accounts/Your email and accounts.
    The steps in the tutorial included signing in after deleting a listing. I couldn't see where that was relevant since its a second listing. It looks like I have to voluntarily do the 'sign in' so I can avoid doing that. I'm locked out for 30 days anyway.
    Perhaps its time to set up a stand alone user account in that laptop <grin> Too nerve wracking dealing with this MSAccount.
     
    Rose W, Jan 3, 2022
    #4
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I need to sign into my laptop but there's an issue with my security info

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