Windows 10: I need to speak to someone about a charge that I did not authorize. If I can't get an...

Discus and support I need to speak to someone about a charge that I did not authorize. If I can't get an... in AntiVirus, Firewalls and System Security to solve the problem; My credit card was charged by microsoft and I did not authorize any charges or purchase anything from microsoft. If I don't get an explanation shortly... Discussion in 'AntiVirus, Firewalls and System Security' started by GlendaCopeland1, May 28, 2021.

  1. GLENDACOPELAND1
    GlendaCopeland1 Win User

    I need to speak to someone about a charge that I did not authorize. If I can't get an...


    My credit card was charged by microsoft and I did not authorize any charges or purchase anything from microsoft. If I don't get an explanation shortly I will report it as fraud to my credit card company.

    :)
     
    GlendaCopeland1, May 28, 2021
    #1
  2. FREEBOOTER
    FreeBooter Win User

    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I need to speak to someone about a charge that I did not authorize. If I can't get an... pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 28, 2021
    #2
  3. FREEBOOTER
    FreeBooter Win User
    Charging stuck at 70%

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I need to speak to someone about a charge that I did not authorize. If I can't get an... pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 28, 2021
    #3
  4. FREEBOOTER
    FreeBooter Win User

    I need to speak to someone about a charge that I did not authorize. If I can't get an...

    Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I need to speak to someone about a charge that I did not authorize. If I can't get an... pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 28, 2021
    #4
Thema:

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