Windows 10: i need to speak with someone about billing problem, i have been trying to solve this...

i need to speak with someone about a billing problem, i have been trying since June, 16 2025, i have try to do everything that recording tells me to do and it does not work!!!!

:)

 

BILL DESK PROBLEM

Hi Sharmistha Sen,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We are here to assist you.

Before proceeding, we require more information to narrow down the issue.

• 
  What exactly happens when you try to pay on Amazon.in?
  
• 
  How exactly you are trying to access Amazon.in?
  
• 
  Which browser are you using to pay the bills/amount?
  

I suggest you to use another browser and check if it helps.

Reply us with this information to assist you further.

Thank you.

 

Billing Phone Number

Hello:

I need to speak with someone in billing regarding fraudulent charges on my credit card.

I do not have an active Microsoft Subscription and the credit card being charged is not even listed in my payment profile.

I need to speak to a person in your Accounting Department.

Thank you.

 

Bill

Hi,



Thank you for posting your query on Microsoft Community.



First I suggest you to uninstall and reinstall the candy Crush and check if it helps:



If you’re facing issues with downloading an app try the below steps and check if it helps:



I suggest you to Reset the Windows store. Here is the steps:

a: Press Windows key +R
and hit Enter on your desktop screen.

b: Type wsreset.exe and hit
OK.



I would also suggest you to check if the date and time are correct on your computer. See below for help:

• Check the setting for Date/Time by choosing the Desktop tile and then left click on the date/time in the corner.
• Click on change date and time settings. And then verify the time zone is correct as well as the internet time tab has the option to Synchronize with Internet time server.

If the issue still persists, try disabling the proxy connection if you have any and check. Here is the steps:

• Click the Gear box at the top right corner in internet explorer.
• Click the Tools button, and then click Internet Options.
• Click the Connections tab, and then click
  LAN settings.
• Uncheck Use a proxy server for your LAN.

Please share the results and write to us for further assistance.