Windows 10: I need to start fresh wipe desktop clean .

Hi how you doing everybody hope you're having a good day listen I'm having a computer problem mine's not working a couple of months ago I found a HP pavillon in the garbage desktop beautiful computer I can't get in I have no password it says Carolyn more and then hit mother there's no way for me to it's a Windows 10 I believe I is there any way for me to physically remove the memory card or the disk drive so get into the windows out so I can start over and start fresh I can't get into the computer thank you everybody have a good day

:)

 

Wipe clean

I need to wipe this pc clean and remove any digital signatures by the previous user. How should I go about this? Need to wipe out user accounts and make it like new. Reset pc or Fresh ?

Thx. JG

 

Windows Fresh Start

What I mean by fresh start is, an option found in Windows Defender Security Center -> Device Performance & Health -> Fresh Star

• Fresh Start: "Start fresh with a clean up to date installation of Windows. This will keep your personal files and some windows settings, and remove some of your apps."

I proceeded to check the disk through the mentioned instructions but no error was found. Any idea what might be causing the issue?

 

disk clean-up changed start/desktop

My inexpensive Toshiba convertible laptop just keeps running slower and slower, so Tuesday I read somewhere about Disk Clean-up (C-Net?) and tried using it. I hoped that since data was promised not to be lost, I could safely go the extra step of running
a system clean-up option in the process.

Now my entire W10 desktop has changed, including the leftside taskbar. Before the process I had Start apps alphabetically listed in a column on the left of my screen. To the right were tiles, 2-3 wide, and scrollable. The rest of the screen was clear.
My basic desktop had maybe 20 shortcut thumbnails that I used often enough to make shortcuts handier than searching the app list. And I had them placed around the screen in a format for ease of locating/remembering, and grouped by topic... such as word processors
together, photo/video links together, device manuals and links together, etc.

The clean-up wiped my desktop clear of those old shortcuts. Now there is no app list column on the left side at all when Start is pressed, and there is a second grouping of tiles on the middle and right of the screen, which only serves to jumble and confuse
the view; i.e. I can't see the tree for the forest thing. I'd just as soon have the tiles in a single scrollable 2-3-wide format like it originally was.

Additionally the left side taskbar is minus the Search field that used to be there. Now there's a left-pointing arrow that's a "back" function I don't remember before, followed by a white circle which must be clicked to open a search feature. That's an
extra unnecessary step that also wasn't there before. Sans a Taskbar Search field there is no microphone icon like before. But "Hey Cortana" still works okay.

The "book" I have ('Windows 10 for Beginners' - not the greatest learning tool ever published) doesn't seem to explain how to get everything back to what I had. I'm most perturbed by the loss of the desktop shortcut thumbnails, some of which were Folders
with links inside to our medical records and resources, etc.) Is my only option to find a complete app/program list on the computer and try one-by-one adding shortcuts again? So far my efforts right-clicking apps mostly brings menus with no "add shortcut"
option; those that do appear to consider a tile a shortcut - no thumbnail appears on the desktop. Just like right-clicking the desktop no longer provides configuration options for it. Maybe I'm confusing Desktop with Start, and should be right-clicking
the Start menu?

Oh for the XP days!