Windows 10: I need to talk to a live person. My computer is no longer printing in color.

I need to talk to a live person. My computer is no longer printing in color.

:)

 

Print Queue Personality Configuration

I've created many plot/print queues for the convenience of our users.

• Print queue personality is set on the Print Server
• Personality settings include preset - orientation, paper size (A, B C, D, E), color/B&W, etc.

With these preset personality settings, my users don't have to go through the print configuration steps for all the different types of documents they print.

They simply select the queue and print.

Some time a while ago, the personality settings for each print queue saved on my print server are no longer the default print queue setting on the users machine after they select the print queue.

Is there some way I can automatically "push" the print queue personality settings to every client who uses the queues?

Clients - W7 & W10

Print Server OS - Server 2012

Applications used - MS Office Suite, MicroStation, BentleyView, Bluebeam, G Technology Suite

 

printer not print in color

1 I have a new wireless hp Officejet 3830 working with my lenova ideapad, with most recent windows update on it

2 My printer will only print in B & W/ greyscale, even when document on screen has color on it

3 It will print in color when a document is placed on the screen, and when it checks for alignment, etc

4 I can't find anywhere that shows printing preference: color/ B & W-- It used to be there on previous versions of Windows, but no longer on the print instructions page, or under printer properties

5 I have tried to contact HP multiple times-- the chat or the live person says, let me get back to you, and person (live or chat) does not get back in touch with me.

6 This is very frustrating, as I need to print my letterhead with color in it.

 

Color printing

I would suggest the following steps:

In Word, click on "File" - "Options".

Click on "Display" - Select the box which says "Print background colors and images".

Click Ok to save the settings and then try to print.