Windows 10: I never recieved my code for Game Pass

I recently purchased a Asus ROG Zephyrus G14 and was supposed to receive 1 free month of Game Pass with my system. My system told me i had a code to redeem, i clicked the notification and it took me to the new Xbox App and ive never recieved my code, I'm not sure whether my code meant to arrive in the box or in the system however i was told I had a code to redeem which should have been game pass? any help?

:)

 

Can't install games with game pass

Hi Ashenath,

If you can’t install Game Pass Games on your PC, follow these suggestions:

Check if you have the right Game Pass

Clear Cache of Xbox Game Pass App

Update to the latest Windows 10 version,viz v1903

Admin privileges for Games

Give Admin privileges for Games

Check Windows Store Apps Troubleshooter

Repair Game if it keeps crashing or doesn’t work

Cannot Sign in to Xbox Live

If these steps didn't work, you can visit this link for further information:

https://www.thewindowsclub.com/cant-install-gam...

Feel free to give me feedback about this issue.

Thanks and regards,

 

Xbox games pass on pc

Hi Bat,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

These are the games free with the pass.

https://www.windowscentral.com/xbox-game-pass-p...

However, the exact difference can be told by experts on the Xbox forum so suggest you to start a question there.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
more harm than good sometimes.

 

PC game pass

Hi NLH1

I'm Wilfredo S an Independent Advisor

I can suggest the following directly from the xbox support page

Troubleshoot game installations on Windows 10

RESTART YOUR PC

As basic as this is, a simple restart can set many things right.

ERROR MESSAGE

If there’s a download error, first try downloading again.

If the installation keeps failing, in most cases you’ll see an error code with a message. These are generally 10-character codes that start with “0x.” For example, 0xC03F7003.

FOR GAME PASS GAMES, CHECK THE STATUS OF YOUR PLAN

To install games from Xbox Game Pass, you must have an active Xbox Game Pass Ultimate or Xbox Game Pass for PC (Beta) plan.

Make sure you’re signed in to Microsoft Store and/or the Xbox (Beta) app—whichever you’re installing from.

Make sure your Xbox Game Pass membership is current by signing in and checking the status.

Make sure your PC is online. If needed, see Fix network connection issues in Windows.

Source>>
https://beta.support.xbox.com/help/games-apps/t...

I hope it helps you