Windows 10: I not sure I signed up this weekend seme time start home I

Can you help

:)

 

Family Safety Get More Time button never sends email for one child on one PC

Hi,

I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

• Make sure your children are signed out of any monitored accounts.
• Sign in with an administrator account and find the folder that contains the corrupted files.
  
• On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  
• Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Regards,

 

signing into microsoft account

Hi,

Thank you for getting back to us. We apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Accounts.
• In the left pane, click on sign-in options.
• In the right pane select Never from the drop down list for the option
  Require sign-in.

Hope this helps. Keep us posted on the status for further assistance.

 

Family Safety on Windows 10 Child Account permanently out of time

Hello,

The issue could be because of corrupted files. As you have tried different troubleshooting steps with no avail, I suggest you to try the steps below and check if this helps.

I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C: > open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Write to us, if you need further assistance.

Thank You.