Windows 10: I opened my laptop, and the display is now smaller than the size of my monitor. How can I...

I opened my laptop, and the display is now smaller than the size of my monitor. How can I fix that?

:)

 

monitor display size

Hi Kathy,

This issue with monitor display can be caused by screen resolution problems.

As an initial troubleshooting step, try changing the screen resolution by following the steps below:

• Right-click on the desktop screen.
• Select Display settings.
• Click Display.
• Under Resolution, click on the drop-down menu and change the screen resolution.
  
  Note: You can select the most recommended resolution (1920 x 1080) if applicable and see if the issue will persist.

Let us know if you have any other concerns.

 

why can't I adjust the font size on my second monitor when using multiple monitors?

Hello Fernando,

We regret the inconvenience. Let me assist you.

I suggest you to consider the following scenarios (from 1 - 3) and check if it helps to resolve the issue.

Scenario 1

What is the native resolution of the display monitor you are referring to?

Try setting the resolution of the monitor same as what is set under Windows settings and check if it helps.

Scenario 2

What is the DPI scale factor set in Windows (ideally should be set to 100%)?

You may decrease the DPI in this case. However, it will impact the visual performance of bot the monitors.

When a display has a higher DPI, pixels are smaller and closer together, so that the user interface (UI) and other displayed content appears smaller than intended. Follow the below steps to do so.

• Open the Control Panel (icons view), and click/tap on the Display icon.
• Under Change size of items, click/tap on the set a custom scaling level link.
• Drag the ruler left or right to the scaling percentage you want.
  
  Note: Select the scaling percentage you want in the drop down menu.
• Click on apply

Scenario 3

Did you install all the requisite drivers(up to date) for the display device?

If it still does not help, diagnose the issue by setting the second monitor as the
main display.

Follow these suggestions.

• Right click on the empty space on your desktop, select
  Screen resolution.
• On the Monitor tab, click the 2nd monitor and then select the box “This is my main monitor” check box.
• Click Apply, click OK.

If the issue still persists, please update the display adapter drivers and check.

Write to us with the updated status related to the display issue for us to be able to assist you further.

Thank You.

 

Moving window to smaller monitor increases window size

Ah...it was set to 150% (recommended). So what exactly happened? Did this display have some attribute sent back over HDMI that tells the OS to set it to 150%? I don't remember ever seeing something other than 100% as default whenever I connected new monitors/TV's to a PC.