Windows 10: I PAID 10 dollars on roblox premium but the robux didn't come to my account

I paid 10 dollars to roblox premium 1000 robux on microsoft store's roblox and it didn't come.the bill is in my gmail but there is no robux , i feel like i'm literally scammed by microsoft store right now.

:)

 

Where did my robux go?

Hello,

I have recently purchased robux from the microsoft store, but when I went to my account, the robux wasn't there.

Then, i realized that i was on the original roblox website, and there must've been a roblox from microsoft. Surely enough, there was. But, when i checked my balance again, there was still no robux. Then, i thought that the email i used to purchase the robux
had to be the same email as the account email, so I went over to my profile, and changed my email. But, the robux STILL wasn't in my balance. My final thought was, i had to go onto the Xbox to find the robux. So, i made a completely new account, joined into
the game, and there was no robux.

I spent around $50.00 worth or robux in the purchase, so could you please tell me an answer on where i can find my robux. If possible, if there was a way to refund robux, please let me know.

 

Problems with robux purchase

I bought robux but It didnt add to my roblox account (Im playing on pc) can i not use it on pc?

 

Can I Have a refund on robux purchase

I bought robux on my microsoft account so I could play roblox on the windows 10 roblox but it didn't put it in my account so i spent almost $6 and got nothing i tried going to roblox support but it didn't help