Windows 10: I paid for subscription and no activation

Discus and support I paid for subscription and no activation in Windows 10 Updates and Activation to solve the problem; I paid for subscription and no activation... Discussion in 'Windows 10 Updates and Activation' started by maggieconnolly99, Dec 27, 2023.

  1. MAGGIECONNOLLY99
    maggieconnolly99 Win User

    I paid for subscription and no activation


    I paid for subscription and no activation

    :)
     
    maggieconnolly99, Dec 27, 2023
    #1
  2. JUHN JAC
    Juhn Jac Win User

    paid for office subscription but still says expired

    Hi Ashlyn Kaye



    Greetings!



    Thank you for posting in Microsoft Community.





    We understand that you need help with this concern. We will work together to achieve your desired resolution.





    For me to better understand the issue, I’d like to ask a few questions:

    • What do you mean by " I had 365 but downgraded to just Office"? did you switch to a different version of Office license?
    • Please specify the version and edition of your active Office license right now, for example. Microsoft 365 Personal or Office 2019
    To resolve this issue, please try the following steps:



    1. Make sure that you're signed in to Office with the correct Microsoft account that you used to purchase the subscription.



    2. Check your subscription status by going to account.microsoft.com/services website and signing in with the same account you used to purchase the subscription. From there, you can see if your subscription is active or expired.



    3. If your subscription is active, try signing out of Office and then signing back in. This should refresh your subscription status.



    We look forward to your reply.



    Sincerely



    Microsoft Forum Moderator
     
    Juhn Jac, Dec 27, 2023
    #2
  3. RMWINPDX
    rmwinpdx Win User
    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired.

    Original title; Microsoft Jigsaw

    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired. This is only the next month, December 15. What gives? Trying to find any support is next to impossible. Any suggestions?

    Thanks.
     
    rmwinpdx, Dec 27, 2023
    #3
Thema:

I paid for subscription and no activation

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