Windows 10: I paid for windows 10 Pro upgrade , but the download failed since the beginning,,, How can...

I have purchased the windows 10 pro upgrade, the payment was completed successfully, but when I started the download and install, the download failed, and I have 4 days chasing the support but no body is answering . please what shall I do?

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Upgrade to windows 10 Pro failed

since the normal steps to download and install the 'upgrade to windows 10' update have failed. I am trying to use a program I found while googling trying to solve the issue, called
wuinstall. the program is not free, but there is a 30-day trial version. I used that and at an admin command prompt where I extracted the program, I used this command: WUInstall /download
/match "Upgrade to Windows 10 Pro" /install

for those only available to get windows 10 Home, finde the proper name of your update by typing this: WUInstall.exe /search

assuming you have done the win10 reservation thing, the update will be listed. change the /match "Upgrade to Windows 10 Pro" to match the update name.

This may not work for you if you spot in the upgrade queue has not come up yet.

WUINstall is downloading the update and will *hopefully* will install it when it finishes. I will keep this post updated as to whether it succeeds or fails to install