Windows 10: I paid in full for the 365 office. But I’m still being charged for monthly bill as well....

Discus and support I paid in full for the 365 office. But I’m still being charged for monthly bill as well.... in Microsoft Windows 10 Store to solve the problem; I paid for a 365 office out right. However, I also pushed the button for monthly payments. I did try to stop the monthly payment. How it got taken out... Discussion in 'Microsoft Windows 10 Store' started by Dawn A Johnson, Feb 13, 2024.

  1. DAWN A JOHNSON
    Dawn A Johnson Win User

    I paid in full for the 365 office. But I’m still being charged for monthly bill as well....


    I paid for a 365 office out right. However, I also pushed the button for monthly payments. I did try to stop the monthly payment. How it got taken out of my account. I need to speak with a consultant in regards to this as I want a refund for the month bill. my ph 0477881344. Dawn *** Email address is removed for privacy ***

    :)
     
    Dawn A Johnson, Feb 13, 2024
    #1
  2. BRINK
    Brink Win User

    Details about change in billing for Office 365 monthly subscriptions Office

    Source: Information about a recent change in billing for Office 365 monthly - Microsoft Community
     
    Brink, Feb 13, 2024
    #2
  3. BRINK
    Brink Win User
    Details about change in billing for Office 365 monthly subscriptions


    Source: Information about a recent change in billing for Office 365 monthly - Microsoft Community
     
    Brink, Feb 13, 2024
    #3
  4. TENFORO
    Tenforo Active Member

    I paid in full for the 365 office. But I’m still being charged for monthly bill as well....

    Charged for MS Office 365 without asking

    This is a typical "I just click OK, no need to read what they are saying" situation. Your own fault.

    It is really clearly told to you that you in Terms & Conditions, that if you do not cancel the subscription before the trial expires, you will be charged. Already in first page when clicking "Test Office 365 Home", this is shown:


    I paid in full for the 365 office. But I’m still being charged for monthly bill as well.... 271824d1585143720t-charged-ms-office-365-without-asking-image.png

    (Click to enlarge screenshots.)

    Later in sign up process, this will be repeatedly told / shown to user.

    It's then up to user to remember to cancel the subscription before it's too late. When you want to cancel subscription after it has been paid, go to https://account.microsoft.com/services/office/billing and cancel your subscription to get unused time refunded.


    I paid in full for the 365 office. But I’m still being charged for monthly bill as well.... 271827d1585144208t-charged-ms-office-365-without-asking-image.png
     
    Tenforo, Feb 13, 2024
    #4
Thema:

I paid in full for the 365 office. But I’m still being charged for monthly bill as well....

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