Windows 10: I paid Microsoft $4,000 and never received my order and there seems to be no where to get help.

Is there any way to get help from Microsoft? I paid over $4,000 for a Surface Studio 2 but I never received it. I can't find any way to get help and if you call them it says to go on the web. What lousy service.

:)

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

I've paid for Microsoft office 365 but there was no activation key received

Hi

I've paid for Microsoft office 365 but there was no activation key received, what is the further step I do need to activate my windows?

Thanks

[Moderator note: moved to the Windows section of the Microsoft Community]

 

Did not receive a Microsoft Order

Hi Alexandar,



Thank you for writing to Microsoft Community Forums.



I understand your query regarding an order. Let me help you with the details.



If you have placed the order from Microsoft Store, you may want to have a look at the article on

Track your order from Microsoft Store and see if that helps.



However, we do have a dedicated team for any purchase or refund related queries, let me point you in the right direction. I would suggest you to
get in touch with the Microsoft Store Support
team and they will help you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator