Windows 10: I paid my subscription for a year and service were turned off

Discus and support I paid my subscription for a year and service were turned off in Windows 10 Installation and Upgrade to solve the problem; I paid my subcription for a year and services were turned off... Discussion in 'Windows 10 Installation and Upgrade' started by Chavella Dobbins, Jun 23, 2023.

  1. CHAVELLA DOBBINS
    Chavella Dobbins Win User

    I paid my subscription for a year and service were turned off


    I paid my subcription for a year and services were turned off

    :)
     
    Chavella Dobbins, Jun 23, 2023
    #1
  2. _ASSISTANCE
    _Assistance Win User

    Canceling a subscription to Microsoft 365 for a year that I paid for by accident

    1. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.
    2. Find your subscription and select Manage.

      Note: If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.
    3. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
    4. Scroll through and follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.
     
    _Assistance, Jun 23, 2023
    #2
  3. RMWINPDX
    rmwinpdx Win User
    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired.

    Original title; Microsoft Jigsaw

    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired. This is only the next month, December 15. What gives? Trying to find any support is next to impossible. Any suggestions?

    Thanks.
     
    rmwinpdx, Jun 23, 2023
    #3
  4. SEANFLEETHAM
    SeanFleetham Win User

    I paid my subscription for a year and service were turned off

    Canceling a subscription to Microsoft 365 for a year that I paid for by accident

    I'm trying to canceling a subscription to Microsoft 365 for a year that I paid for by accident everytime I try and contact customer service but it won't accept it when I put my number in for a call back and just say 'Something went wrong at our end. We’re working on it.'
     
    SeanFleetham, Jun 23, 2023
    #4
Thema:

I paid my subscription for a year and service were turned off

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