Windows 10: I pressed cancel while shutting down it just said "shutting down" and took me to a grey screen

submitted by /u/Slippysquidkid
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:)

 

grey screen when restarting or shutting down


I noticed after I downloaded the most recent updates and I disabled the Windows background on the sign-in screen I now have a dull grey screen when shutting down or restarting does anyone else have this? When it says restarting or shutting down or when I'm signing in the background is blue, but in between a weird grey screen shows up?

 

grey screen when restarting or shutting down

Did you ever find a solution?

 

Laptop loads to Windows 10 logo then blue screen and shuts off


shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.