Windows 10: I purchased a Windows OS. Where do I find the purchase?

I PURCHASED a windows o/s so where do i find the purchase* Changed to a question* Original title: purchase

:)

 

Staff Pad in-app Purchase

Hello Sharon,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



To serve you better, please share this:

Are you trying to purchase the app from Windows Store?



Try the below methods and check:

Method 1: I would suggest you to run the inbuilt app troubleshooter.

Follow the steps:

• 
  Press “Windows” + “X” and select Control Panel.
  
• 
  Select Troubleshooting and select View all on left hand side of the screen.
  
• 
  Select the App and follow the instruction to troubleshoot.
  

Method 2: I suggest you to follow the steps below to reset the Windows store:

• 
  Press the “Win Logo” + “R”
  
• 
  Type: WSReset.exe and press “Enter”.
  
• 
  Restart the computer and check.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thanks and regards,

Jenith

 

Need help with Windows 10 In-App Purchases

Hi Guys - I was wondering the same thing, and found this:

• Change purchase sign-in settings for Windows Store
  
  The Windows Store asks for your password every time you buy something. To simplify purchasing and skip the password step:
  • Go to the Store app, and select your sign-in picture next to the search box.
  • Go to Settings > Purchase sign-in >
    Streamline my purchase experience.
  • Turn the switch to On.
    • This will let you buy from the Store without entering a password.
    • Your other devices will not be affected until you change the setting on each one.
    • This setting applies to in-app purchases.
  
  Help from Microsoft
  

 

games (in game purchases)

Hi James,

Sorry for the inconvenience caused to you.

I suggest you to follow the below steps and check if it helps.

• Open Internet Explorer and click on Tools.
• Select Internet Options and go to Advanced
  tab
• Uncheck Do not save encrypted pages to disk and click
  OK.
• Now check if you are able to make the purchase.

Hope this helps. Keep us updated with the status of the issue to continue assisting you further.

Thank you.