Windows 10: I purchased MS Office 365 by Mistake...help please.

I am trying to put MS Word on my husband's new computer. My Office package worked to share on his old Dell. My husbands new computer is needing MS word. Not anything else. He is a 93 year old writer who I thought to use Grammarly and it would attach to MS Word. I need to delete this purchase today.

:)

 

I purchased MS Office 365 by Mistake...help please.

If you activated the pre-installed O365 Family Trial and in the process an MS Account was created and you gave bank details then you need to cancel that sub Cancel a Microsoft 365 subscription - Microsoft Support

What Office pkge did you have on the old PC?

 

office 365 vs office 2013

my Microsoft surface came with 1 month trial of ms office 365 , now it's expired.now I wanna know if I she subscribe to office 365 or uninstall it & install office 2013. what's the difference between both?

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug