Windows 10: I purchased windows 11 pro and do not see a refund option on the orders page.

Discus and support I purchased windows 11 pro and do not see a refund option on the orders page. in Windows 10 Software and Apps to solve the problem; Hello,I purchased windows 11pro 6 days ago. I attempted to install the software but the installation failed and I never actually ran the program on my... Discussion in 'Windows 10 Software and Apps' started by CatsandDogs23454353452, Feb 26, 2025.

  1. CATSANDDOGS23454353452
    CatsandDogs23454353452 Win User

    I purchased windows 11 pro and do not see a refund option on the orders page.


    Hello,I purchased windows 11pro 6 days ago. I attempted to install the software but the installation failed and I never actually ran the program on my computer. That being said, I am unable to now get a refund for what I assume is because the protocol assumes I have been using the software. Since I have never actually successfully installed this software I would like to receive a refund.Please advise.Thank you.

    :)
     
    CatsandDogs23454353452, Feb 26, 2025
    #1
  2. MICHAELPETTERSSON
    MichaelPettersson Win User

    refund purchase windows 11

    Hi,

    I´m a Mac user and need to run a Window application. Found the program Parallell with possibility to run Mac OS and Windows on same computer. Downloaded Parallell with som days trial period. The program told to activate a copy of Windows 11. So I purchased Windows 11 Home from Microsoft store (I´m a single user private) and typed in the produkt key in order to activate Windows. But the product key was not accepted and an error message showed up that Parallell requires Windows 11 Pro. Ok, tried to upgrade Windows 11 Home to Windows 11 Pro but failed due to my Windows 11 Home was not properly installed. Ok, what to do. I was in "urgent" need of Windows so I purchased Windows 11 Pro. The first download was unfortunately interrupted so I started all over again and purchased a new copy of Windows 11 Pro and now at last everything working well. But, have now been charged three times Windows 11 when my need is just one copy. Now trying to find Microsoft Support in order to clear out all payments. Not that easy. Checking all possibilities on MS web site how to do for refunds, etc. Checking on my order history and follows instructions. Yet, no result, I´m stucked. Anyone knowing how to do?
     
    MichaelPettersson, Feb 26, 2025
    #2
  3. VALERIEBRUCE
    ValerieBruce Win User
    Windows 11 Pro Unable to Install - II need a refund ASAP

    Windows 11 Pro Unable to Install - II need a refund ASAP on W11Pro.

    I followed all directions exactly innumerable times. I believe incompatible with work system. Despite that under 'Order' - it does not give me an option to refund or replace - I find this outrageous.

    I just ordered in 11/15/21.

    How can I get in contact with a Microsoft Agent by phone (who cares) to assist me in getting a refund.

    Any other suggestions are welcomed from Community too. Thank you!
     
    ValerieBruce, Feb 26, 2025
    #3
  4. SHERINE POWELL
    Sherine Powell Win User

    I purchased windows 11 pro and do not see a refund option on the orders page.

    I would like a refund on the windows 11 pro purchase

    I purchased the windows 11 pro and i'm not pleased with it. It has not improved anything with my device. I would like a refund
     
    Sherine Powell, Feb 26, 2025
    #4
Thema:

I purchased windows 11 pro and do not see a refund option on the orders page.

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