Windows 10: I put my computer to safe mode restart it now it says ”something happened and your PIN...

Discus and support I put my computer to safe mode restart it now it says ”something happened and your PIN... in Windows 10 Software and Apps to solve the problem; however I can’t click this option because for some reason it took all my WiFi options away all I have is flight mode. I tried reset + shift and... Discussion in 'Windows 10 Software and Apps' started by Neajar Abbas, Apr 27, 2025 at 10:57 AM.

  1. I put my computer to safe mode restart it now it says ”something happened and your PIN...


    however I can’t click this option because for some reason it took all my WiFi options away all I have is flight mode. I tried reset + shift and pressing safe mode with network but that didn’t help

    :)
     
  2. Xylee Del Win User

    PIN not working in Safe mode

    Hello,

    Windows 10 may have encountered a corruption that caused your machine not to recognize your pin. For us to better assist you, kindly answer the following questions:

    • Have you made any recent changes to your computer prior to this issue?
    • Is this also happening even if you're not on Safe mode?
    • Are you getting an error message whenever you enter your pin?

    Meanwhile, if you're able to log into your computer if you're not in Safe mode, we recommend that you visit this

    link
    . From there, you'll see a thread with a similar issue, kindly see the reply of
    Kapil Arya MVP and follow the steps on his reply.

    We'll be waiting for your response.
     
  3. Stuck in diagnostic mode, PIN # not accepted, please help

    I had no issues with my computer prior. I simply was following some online suggestions for ways to reduce lag in an online game we like to play. The suggestion was to turn diagnostic mode on, which I did. I shut my computer off and when I turned it back on and entered my PIN # it said it was incorrect, yet, it is indeed correct. This started a week worth of nonstop research on how to undo this mess. I can hold the shift key down while restarting my computer and I get a blue screen where I have several options. I have tried restarting my computer to previous version, does not work. I have gone to troubleshooting, advance, options and I get to the point that I can see a list of options like safe mode and etc. but cannot click on any options in the list, instead it says restart computer to get me to those options which when I restart takes me right back to the Windows login screen. I tried to pull up command prompt and it asks for my PIN # which it will not accept. I click on forgot password and it restarts PC and takes me right back to the windows login screen where my PIN is still not accepted. I try to get to safe mode, it asks for the user account and then the PIN # that again, it will not accept. I have turned the PC on and off 3 times to start the auto repair and it just takes me to the same screen as holding down the shift key when restarting. I don't know what else to do, I cannot get to safe mode because it requires a PIN # that it does not accept, I cannot get into command prompt because it requires a PIN # that again says is incorrect, I cannot get anywhere with any of the online options or directions I see that works for many people. WHAT DO I DO? Any help or suggestions??
     
  4. coopfab Win User

    I put my computer to safe mode restart it now it says ”something happened and your PIN...

    Cannot Enter Safe Mode / Computer boots normally

    I'm running Win 10 Pro 1903.

    Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .
     
Thema:

I put my computer to safe mode restart it now it says ”something happened and your PIN...

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