Windows 10: I received a call that Microsoft detected some unusual activity on my account

Discus and support I received a call that Microsoft detected some unusual activity on my account in Windows 10 Software and Apps to solve the problem; First I received a robo-call from 888-413-0187 that Microsoft detected some unusual activity on my account and I had to confirm if this was me. When I... Discussion in 'Windows 10 Software and Apps' started by Jeroen X, Nov 17, 2024.

  1. Jeroen X Win User

    I received a call that Microsoft detected some unusual activity on my account


    First I received a robo-call from 888-413-0187 that Microsoft detected some unusual activity on my account and I had to confirm if this was me. When I responded ‘no’ the robo-voice said I would be contacted by a Microsoft representative shortly, which happened about 3 minutes later. I received a call from 515-657-7592 from a perfectly English speaking individual introducing himself as Mark, that seem to know my name and asked me about the strange activity looking for a confirmation if that activity was indeed me. When I asked more questions about him and proof of being a legit Microsoft repres

    :)
     
    Jeroen X, Nov 17, 2024
    #1

  2. Definition of "Unusual Activity Detected"

    Hello,

    I recently received an email notification that "Unusual sign-in activity was detected."

    I reviewed the Recent activity page and under the column labeled "Session Type"> "Sesson activity" it was listed with "Unusual activity detected"

    Does this mean that they were successful in signing into my account or were they blocked by a security code or question?

    I know there is another question posted with this same subject title, however, they did not get a helpful answer, so I am reposting.

    Thanks for the assistance!
     
    GrosserKke, Nov 17, 2024
    #2
  3. Microsoft Email - Unusual Activity Detected

    Looks legit. When you hover over Microsoft account team does it look legit?

    This might simply mean that someone who doesn't know the password is trying to sign in to the account.

    Since they haven't gotten in, haven't changed the alternate email address, I wouldn't worry about it.

    Don
     
    Don Varnau, Nov 17, 2024
    #3
  4. I received a call that Microsoft detected some unusual activity on my account

    Microsoft account unusual sign-in activity

    Thank you for the reply. I have answered your questions in bold.

    But I still fail to see why any of the questions/measures apply to my situation when Microsoft's "Review recent activity" log shows no "unusual sign-in activity" whatsoever. There are approximately 20 sessions showing on my activity log currently, and everyone
    single one of them shows them to be: my computer, my IP address, my location, my operating system, my browser; all at times of the day when I was on my computer...

    So unless Microsoft's "Review recent activity" page is inaccurate, where on earth is the "unusual sign-in activity" and why am I getting daily emails alerting me to something, that according to Microsoft's "recent activity" log, does not exist?

    Thanks for your continued help/efforts,

    SR

    03/03/17: Update: and, FTR, I got the email again last night, 8 days in a row now. And once again, there is no "unusual sign-in activity" showing in my "recent activity" whatsoever.

     
    Stever-eno, Nov 17, 2024
    #4
Thema:

I received a call that Microsoft detected some unusual activity on my account

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  2. I received a call that Microsoft detected some unusual activity on my account

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    I received a call that Microsoft detected some unusual activity on my account: First I received a robo-call from 888-413-0187 that Microsoft detected some unusual activity on my account and I had to confirm if this was me. When I responded ‘no’ the robo-voice said I would be contacted by a Microsoft representative shortly, which happened about 3 minutes...
  3. Definition of "Unusual Activity Detected"

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    Definition of "Unusual Activity Detected": Hello, I recently received an email notification that "Unusual sign-in activity was detected." I reviewed the Recent activity page and under the column labeled "Session Type"> "Sesson activity" it was listed with "Unusual activity detected"Does this mean that they were...
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    Definition of "Unusual Activity Detected": Hello, I recently received an email notification that "Unusual sign-in activity was detected." I reviewed the Recent activity page and under the column labeled "Session Type"> "Sesson activity" it was listed with "Unusual activity detected"Does this mean that they were...
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