Windows 10: I received multiple Microsoft Verification codes and did not request them

i just received 3 Miscrosoft Verification codes on my phone and I did not request a password reset. About 45 days ago, my account hacked and my microsoft account and email were taken. I have been able to reset my password and actually opened a new Microsoft account. I would like some information about these requests and wondered if they were just delayed from 45 days ago or whether someone is trying to access my account again. I have three separate profile and I want to know which one it is from.

:)

 

Received Verification Code not Requested

I received a verification code via text from number 517-89. I have received text from this number before however this time it was not requested. When I logged on to check activity, the only attempts show were my own but not at the time I received the notification
(3:20 pm ET)

How can I check to see who else requested this code.

The account I checked is linked to my work email. But would I also have a separate account for personal use?

 

Receiving wrong verification code to verify email

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:

• Where exactly do you get the prompt/notification to verify the email address?
  
• How are you trying to verify the email?
  

However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



For more information on troubleshooting verification codes, you can refer the section
Troubleshooting verification code issues in the article

Microsoft account security info & verification codes.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Verification code received to verify email is wrong

Hi Vishal, I hope this message finds you well. My name is Steven and I'm an independent advisor.

Try other options to request the verification code, for example over a phone call or as a text to your phone number and check if that helps.

I suggest you refer to the article with information on troubleshooting verification codes

Microsoft account security info & verification - Troubleshooting verification code issues

https://support.microsoft.com/en-us/help/12428/...

____

Steven