Windows 10: i recently bought jlab studio pro wireless bluetooth headphones. i cannot get them to work...

i have updated drivers for windows 11 but it still is mono only. not sure why this is happening

:)

 

Issue connecting JLabs Wireless/Bluetooth Headphones.

I have a pair of
JLabs Wireless Bluetooth headphones (click link to see the exact type of headphones) that connect to my cellphone just fine... however I just purchased a new laptop which happens to have Bluetooth capabilities. I was excited to try and connect my JLabs
headphones to my new laptop however, I cannot get my headphones to pop up in the Device list. My headphones are turned on ready to be paired and I get nothing.

I open the Bluetooth Settings and click on "Add Bluetooth & other devices"





And then I get this screen that pops up with three options - "Bluetooth," "Wireless Display," and "Everything else."





It doesn't matter if I try with "Bluetooth" or "Everything Else" (It's not a wireless display so clearly that is not the one to use... however I did try it and it didn't find my headphones either).... But no matter what I do, this
is the screen I get and NO OPTIONS pop up below.... I did turn on the Bluetooth on my cellphone to test it and my cellphone did pop up in the options... but I get a big fat zippo from my headphones.





Soooo..... I dunno why it's not working...

***Modified title from: Trying to Connect JLabs Wireless/Bluetooth Headphones but it cannot find the device***

 

wireless Jlab headphone

I have a wireless Jlab headphone. It dosen't have a microphone. when windows 11 bluetooth finds it, it connects as voice instead of audio.. I have to remove the voice, and retry bluetooth and it finds the audio. the problem is I have to do this everytime I reboot my machine.

 

Wireless Headphones-Bluetooth Transmitter

I have a pair of bluetooth wireless headphones paired on my pc..no problem working fine and bought a bluetooth transmitter so i can use same headphones with my cd player.The only way to use headphones with cd player is to remove wireless headphones from bluetooth settings on pc.Now, if i want to use headphones on pc again i have to add device and restart pairing again.

What i would like to know is if i buy a second pair of wireless headphones to use solely with cd player would the same bluetooth transmitter search both headphones and select the one i want or do i need to buy a separate bluetooth transmitter for cd player and leave the headphones connected and paired to pc alone?

Thank you

My OS is Windows 10 Pro with latest updates