Windows 10: I recently had to restore my laptop windows 11. Now when I try to log on it says "your pin...

I recently had to restore my laptop windows 11. Now when I boot it prompts "your pin is no longer available due to a change to the security settings on this device. click to set up your pin again" I then click to setup pin and it prompts" The user profile Service service failed the sign-in user profile cannot be loaded" I have tried reloading from cloud but it will not allow me to do that either. Please advise Respectfully Mike

:)

 

Log-in Pin is incorrect after Anniversary update


I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0

 

Service requires a PIN to login, I set up a PIN but it says its incorrect.

Hi

Thanks for your reply.

You can remove the pin of account b by following the steps below.

First log in to account b.

1. Open Settings on Windows 11.
   
2. Click on Accounts.
   
3. Click the Sign-option tab.
   
4. Under the “Ways to sign in” section, click the PIN (Windows Hello) setting.
   
5. Click the Remove button in the “Remove this sign-in option” setting.
   
6. Once you complete the steps, the PIN will be removed from the account, but you will continue to have access to the account with your password.
   

 

Windows 11 - Windows hello PIN and Camera face recognition do not work

Hi,

Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens

Steps to replicate on my PC - WIN 11:

1. Situation 1 - Trying to change PIN:
   
   1. Settings - Accounts - Pin(Windows Hello)
      
   2. Although i'm currently using a PIN to log into my user, I only get 1 button: Setup
      
   3. Press Setup - Create a PIN - Next
      
   4. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      
2. Situation 2 - Trying to add Face recognition:
   
   1. Settings - Accounts - Facial recognition (Windows Hello) - Setup
      
   2. Welcome to Windows hello - Get started
      
   3. My face is scanned, i get a blue loading square, and dots on my things
      
   4. A couple more things
      
   5. Improbve recognition - if i skip this steps it does not make a difference
      
   6. A couple more things - Set up PIN
      
   7. Microsoft Account - Create a PIN - Next
      
   8. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      

I initially thought my webcam was the issue, but then chaging the PIN does not work either, and it has nothing to do with the camera

I talked with someone from support (support request number is 1056162110), and we tried different things until 3:30 AM my time, about 1:30 h.

On my laptop (win 10) with the same account, face recognition and PIN works, I have not tried to change them.

Is there any way to reset PIN on an account level? Or repair windows?

What else should i try?