Windows 10: I recently had windows 11 latest update on my laptop and now my microphone is not working...

When I tested my microphone, the result was not more than 19% also, the troubleshooting tool is no longer available. I have updated my microphone driver as well but it still does not work. It is so annoying, I am a student and have to deal with online meetings frequently, highly disappointed in this recent update

:)

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

No microphones work in Windows 11

On my relatively new Windows 11 laptop, no microphone works (anymore). Apps appearantly don't receive any audio data. Microphones did work fine before, but not anymore. Audio output works fine.

Apps affected:

• Microsoft Teams for Work (no audio is sent in calls)
  
• Windows Sound Recorder (when starting a recording, time is stuck at 0:00, and the app crashes when stopping the recording)
  
• System settings app (microphone test)
  

Microphones affected:

• Bose QC45 Bluetooth headset
  
• Realtek PCI notebook integrated microphone
  
• Generic USB audio adapter (USB <-> audio jack)
  
• Jabra USB microphone
  

The external microphones work fine with a different Windows 10 laptop.

In System settings, permissions to access the microphone are granted to all relevant apps.

In System > Sound > Properties, when clicking "Start Test", the sound volume is always 0%.

All Windows updates are installed.

I think there must be a fundamental problem in Windows' sound system. How can I fix this?

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help