Windows 10: I recently tried to update my computer, and I was met with the blue screen of death now my...

Discus and support I recently tried to update my computer, and I was met with the blue screen of death now my... in Windows 10 Software and Apps to solve the problem; I have a HP envy x360 I recently tried to update it to windows 11, but I was met with an error screen And now it’s stuck rebooting in the loop. Can you... Discussion in 'Windows 10 Software and Apps' started by AldoFG, Jun 1, 2023.

  1. ALDOFG
    AldoFG Win User

    I recently tried to update my computer, and I was met with the blue screen of death now my...


    I have a HP envy x360 I recently tried to update it to windows 11, but I was met with an error screen And now it’s stuck rebooting in the loop. Can you please help me solve the issue?

    :)
     
    AldoFG, Jun 1, 2023
    #1
  2. MALA_S
    Mala_S Win User

    1803 update causing PC crash with Blue Screen of Death

    Hello annebinding,

    Thank you for writing to Microsoft Community Forums.

    To address your concern, kindly help us with the following questions:

    1. What is the make and model of the computer?
    2. What is the exact error code/message you receive regarding the Blue Screen of death?

    I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
    We will look into this for you.

    I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:


    The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
    Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

    To know more on how to pause updates, you may refer to an article on:
    Manage updates in Windows 10.

    Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jun 1, 2023
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jun 1, 2023
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    I recently tried to update my computer, and I was met with the blue screen of death now my...

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    Resolving Blue Screen errors in Windows - Microsoft Support

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    Redirecting

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Jun 1, 2023
    #4
Thema:

I recently tried to update my computer, and I was met with the blue screen of death now my...

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